How we protect and handle your personal information
Last updated: June 24, 2025
At Guide Drive ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website guide-drive.com or use our services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
We collect personal information that you voluntarily provide to us when you:
This personal information may include:
When you visit our website, we may automatically collect certain information, including:
To provide personalized learning experiences, we collect:
We use the collected information for the following purposes:
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, including:
These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
We may disclose your information when required by law or when we believe in good faith that such disclosure is necessary to:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:
You may request deletion of your personal information at any time, subject to legal and legitimate business requirements.
Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have the following rights:
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. For detailed information about our cookie practices, please refer to our Cookie Policy.
You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings.
Your personal information may be processed and stored in countries other than Canada, including the United States, where our service providers operate. When we transfer your information internationally, we ensure appropriate safeguards are in place, including:
Our services are designed for users aged 12 and above. We do not knowingly collect personal information from children under 12 years of age. If we become aware that we have collected personal information from a child under 12, we will take steps to delete such information promptly.
For users between 12 and 18 years of age, we require parental or guardian consent before collecting personal information. Parents and guardians have the right to review, request deletion of, or refuse further collection of their child's personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Guide Drive Privacy Officer
123 Learning Avenue, Suite 500
Toronto, ON M5V 3A8
Canada
Email: [email protected]
Phone: +1 (416) 555-0123
Fax: +1 (416) 555-0124
We will respond to your inquiry within 30 days as required by Canadian privacy law. If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada.
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, QC K1A 1H3
Canada
Website: www.priv.gc.ca
Phone: 1-800-282-1376
This Privacy Policy is governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.