Terms of Service

1. Acceptance of Terms

By accessing our website at guide-drive.com, enrolling in our courses, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

These Terms constitute a legally binding agreement between you and Guide Drive. If you are accessing our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Services

Guide Drive provides online educational services specializing in speed reading and memory development, including:

• Online courses and training programs
• Educational materials and resources
• Progress tracking and assessment tools
• Certificates of completion
• Customer support and guidance
• Community forums and peer interaction

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to our users.

3. User Accounts and Registration

3.1 Account Creation

To access our courses, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Promptly notifying us of any unauthorized use
• Keeping your account information current and accurate

3.2 Age Requirements

Our services are available to users who are at least 12 years of age. Users between 12 and 18 years of age must have parental or guardian consent to use our services. Users under 12 are not permitted to create accounts or use our services.

3.3 Account Termination

You may terminate your account at any time by contacting our customer support. We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities.

4. Course Enrollment and Access

4.1 Course Purchase

By purchasing a course, you are granted a non-exclusive, non-transferable license to access the course content for the duration specified in your purchase agreement. Course access typically includes:

• Lifetime access to course materials
• Progress tracking and assessment tools
• Certificate upon successful completion
• Access to course updates and improvements

4.2 Course Prerequisites

Some courses may have prerequisites or recommended skill levels. It is your responsibility to ensure you meet these requirements before enrolling.

4.3 Course Completion

To receive a certificate of completion, you must meet the course requirements as outlined in the specific course curriculum. Certificates are issued electronically and may be downloaded from your account dashboard.

5. Payment Terms

5.1 Pricing and Payment

Course prices are displayed in Canadian dollars (CAD) and are subject to applicable taxes. Payment must be made in full at the time of enrollment unless otherwise specified. We accept major credit cards and other payment methods as indicated on our website.

5.2 Refund Policy

We offer a 30-day money-back guarantee for all courses. To request a refund:

• Submit your refund request within 30 days of purchase
• Provide a reason for the refund request
• Have completed less than 30% of the course content

Refunds will be processed to the original payment method within 5-10 business days. Certificates issued before refund requests will be invalidated.

5.3 Price Changes

We reserve the right to change course prices at any time. Price changes will not affect courses already purchased, but will apply to future purchases.

6. Intellectual Property Rights

6.1 Our Content

All content provided through our services, including but not limited to text, graphics, videos, audio, software, and course materials, is owned by Guide Drive or our licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our content solely for your personal, non-commercial educational purposes. You may not:

• Copy, distribute, or share course content with others
• Create derivative works based on our content
• Use our content for commercial purposes
• Reverse engineer or attempt to extract source code
• Remove or alter copyright notices

6.3 User-Generated Content

By submitting content to our platform (such as forum posts, reviews, or feedback), you grant us a worldwide, royalty-free license to use, modify, and display such content for the purpose of providing and improving our services.

7. Prohibited Uses

You agree not to use our services for any of the following prohibited activities:

• Violating any applicable laws or regulations
• Sharing account credentials with others
• Attempting to hack, disrupt, or damage our systems
• Uploading malicious software or code
• Engaging in harassment or abusive behavior
• Posting inappropriate or offensive content
• Impersonating others or providing false information
• Using our services for commercial purposes without permission
• Attempting to circumvent access restrictions

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We implement appropriate security measures to protect your personal information, but we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account information.

9. Disclaimers and Warranties

9.1 Service Availability

While we strive to maintain service availability, we do not guarantee that our services will be uninterrupted or error-free. We may need to perform maintenance or updates that temporarily affect service availability.

9.2 Educational Outcomes

While our courses are designed to help improve reading speed and memory capabilities, individual results may vary. We do not guarantee specific outcomes or improvements. Success depends on various factors including individual effort, practice, and application of the techniques taught.

9.3 Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GUIDE DRIVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF OUR SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC SERVICE THAT GAVE RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless Guide Drive, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit or share through our services

12. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of these Terms
• Notify you via email if you have an account with us
• Post a notice on our website for significant changes

Your continued use of our services after any changes constitutes acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using our services.

13. Termination

13.1 Termination by You

You may terminate your account and stop using our services at any time by contacting our customer support team.

13.2 Termination by Us

We may suspend or terminate your access to our services immediately, without prior notice, for any breach of these Terms or for any other reason we deem appropriate.

13.3 Effect of Termination

Upon termination:

• Your right to access our services will cease immediately
• You must stop using our content and materials
• Provisions that should survive termination will remain in effect
• We may delete your account and associated data

14. Dispute Resolution

14.1 Informal Resolution

Before pursuing formal dispute resolution, we encourage you to contact us directly to resolve any issues. Many disputes can be resolved quickly and amicably through direct communication.

14.2 Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

14.3 Jurisdiction

Any legal action or proceeding arising from or relating to these Terms or our services shall be brought exclusively in the courts of Ontario, Canada, and you consent to the jurisdiction of such courts.

14.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Guide Drive regarding your use of our services.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

15.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.

16. Contact Information

If you have questions about these Terms of Service, please contact us: